Effective Date: 12th June 2016
Last Updated: 12th June 2016
For purposes of this Policy, the term “Services” refers to the software, services and products made available through the Site. The terms “we”, “us” and “our” refer to the Site. “You” refers to you, as a user of the Service.
1. What information does Fnatic collect on the Site?
Account registration is optional and users may access the Site as a guest at any time. Users can optionally request Fnatic to save their email for faster checkout.
User Account: Users may create an account by providing their name, email address, and password or by signing in with their Facebook Account.
Registration By Email: When you register to use the Site via your email address, you will be asked to provide your email address, name and password.
Registration By Facebook: When you register to use the Site via Facebook, you will be asked permission to share your public profile information with Fnatic. Users should review Facebook’s Data Policy for more information about Facebook’s data collection practices
Purchases: When you purchase products on the Site, Fnatic will collect shipment and payment information as follows:
Shipment: Users will be required to provide a shipping address for the delivery of products purchased on the Site, including an email and/or phone number in the event Fnatic or the common carrier needs to contact you to facilitate delivery of the products to the appropriate location. At your request, shipping information may be saved for faster checkout on future orders.
Payment: Fnatic requires users to input the following payment information:
credit or debit card information, first and last name, billing address, card expiration date, and three-digit security code; or
PayPal or Amazon Payment Services account information.
Email Addresses & Contact Information: Users may also provide their email address and/or other contact information to Fnatic to obtain discount codes, subscribe to its newsletters, to contact us through the Site with questions about our Site and Services, or to reset a password. When users make a purchase, users will automatically be subscribed to Fnatic’s newsletters. Users can opt-out through the unsubscribe link in that newsletter.
2. Is Information Collected by or Disclosed to Third Parties by using the Site?
Interest-Based Advertising: Cookies may also be used for the purpose of advertising the Services on third party websites through a technique known as ‘Retargeting’ or ‘Remarketing’ - cookies used for the purpose of advertising contain only non-personal information. When you visit the Site, our third party advertising partners may place a cookie on your browser, which may be used to target relevant advertisements to you when you visit third party websites. User may opt-out from receiving targeted advertisements by visiting the (1) Network Advertising Consumer Opt-Out page, (2) Digital Advertising Alliance Opt-Out page, and/or (3) Control Your Google Ads page.
Social Media Advertising: Fnatic may also send custom based advertising through your Instagram and Facebook social media accounts. See the Facebook and Instagram Opt-Out Instructions for more information on how to opt-out from receiving such ads.
Social Plug-Ins: Users may share their Fnatic experiences on Instagram, Facebook, Twitter and YouTube. Users should click on the hyperlinks to review the applicable privacy policies for more detail about information collected from these sites.
Other Potential Third Party Disclosures: Information may also be disclosed to third parties (1) as required by law, such as to comply with a subpoena, or similar legal process, (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or (3) if Fnatic is involved in a merger, acquisition, or sale of all or a portion of its assets.
3. How is collected information used and stored?
4. How Does Fnatic Comply with the Children’s Online Privacy Protection Act?
We do not knowingly collect information from children under the age of 13 without parental consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at email@example.com. We will delete such information from our files within a reasonable time.
5. How long does Fnatic retain information collected?
User Input Data: Fnatic will retain account and purchase data for a commercially reasonable time and as we deem necessary to provide our services to our users. If you would like us to delete your registered account information, please contact us at firstname.lastname@example.org and we will respond in a reasonable time.
6. What is Fnatic’s Security Policy?
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example, your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption and firewalls.
Fnatic utilizes only PCI-DSS compliant third party payment processors to ensure the security of your personal information. Users should review Stripe’s Security Policy, PayPal's Security Policy and/or Amazon Payments' Account and Transaction Security Policy for more information on their security practices.
Although we endeavor to provide reasonable security measure to protect the information we process and maintain, no security system can ever by 100% secure. By using our Services, you acknowledge that you understand and agree to assume these risks.
7. How Does Fnatic Respond to “Do Not Track” Signals?
“Do Not Track” is a feature enabled on some browsers that sends a signal to request that a web application disable its tracking or cross-site user tracking. At present, Fnatic does not respond to or alter its practices when a Do Not Track signal is received.
9. Contact Us
If you have any questions regarding privacy while using the Site or have questions about our practices, please contact us via email at email@example.com